Privacy Policy

Information We Collect

When you engage with our corporate finance education platform, we collect various types of information to provide you with personalized learning experiences and maintain our service quality.

Personal Information You Provide

• Contact details including your full name, email address, and phone number when you register for courses
• Professional information such as job title, company name, and industry sector to customize your learning path
• Educational background and experience level to recommend appropriate course materials
• Payment information processed through secure third-party payment processors
• Communication preferences and feedback you provide about our educational content

Automatically Collected Information

Our platform automatically gathers technical information to improve your learning experience and ensure smooth functionality across all devices and browsers.

• Device information including browser type, operating system, and screen resolution
• Usage patterns such as course progress, time spent on modules, and learning preferences
• IP address and general location data for security and content localization purposes
• Cookies and similar tracking technologies to remember your preferences and login status

How We Use Your Information

Your personal data serves specific purposes related to delivering quality corporate finance education and maintaining our platform's effectiveness. We never sell your personal information to third parties.

• Personalizing your learning dashboard and recommending relevant course materials based on your professional background
• Processing course registrations and managing your educational progress tracking
• Sending important updates about course schedules, new content releases, and platform improvements
• Providing technical support and responding to your questions about course content or platform functionality
• Analyzing learning patterns to improve our course design and educational effectiveness
• Maintaining platform security and preventing unauthorized access to your account
• Complying with Vietnamese data protection regulations and educational industry standards

Information Sharing and Disclosure

We maintain strict controls over who can access your personal information. Sharing only occurs in specific circumstances with trusted partners who help us deliver our educational services.

Service Providers

We work with carefully selected third-party companies that help us operate our learning platform effectively. These partners have access to your information only as needed to perform their specific services.

• Payment processors who handle transaction security and billing management
• Email service providers for course updates and educational newsletter delivery
• Cloud hosting services that store course content and maintain platform availability
• Analytics providers who help us understand learning patterns and improve user experience

Legal Requirements

In certain situations, Vietnamese law or legal processes may require us to disclose your information. We only share what's legally necessary and notify you when possible.

Your Rights and Choices

Under Vietnamese data protection laws and our commitment to transparency, you have several rights regarding your personal information. We've made it straightforward to exercise these rights.

• Access your personal data by logging into your account dashboard or requesting a complete data export
• Correct inaccurate information through your profile settings or by contacting our support team
• Delete your account and associated data, though some information may be retained for legal compliance
• Object to certain data processing activities while maintaining your access to essential platform features
• Withdraw consent for marketing communications while continuing to receive important course updates
• Request data portability to transfer your learning progress to another platform

Data Security and Protection

Protecting your personal information requires multiple layers of security. We've implemented comprehensive measures that meet international standards for educational platform security.

Technical Safeguards

• SSL encryption for all data transmission between your device and our servers
• Regular security audits and vulnerability assessments performed by independent security firms
• Multi-factor authentication options to prevent unauthorized account access
• Automated backup systems with encrypted storage in multiple secure locations
• Access controls that limit employee access to personal data based on job requirements

Operational Security

Our team follows strict protocols for handling personal information. Every employee receives privacy training and signs confidentiality agreements before accessing any user data.

Data Retention and Deletion

We keep your information only as long as necessary to provide educational services or as required by Vietnamese law. Different types of data have different retention periods based on their purpose.

• Course progress and learning achievements: Retained for 5 years after course completion to support professional development records
• Account information and contact details: Kept while your account remains active plus 2 years for support purposes
• Payment records: Maintained for 7 years as required by Vietnamese financial regulations
• Marketing communications data: Deleted immediately upon unsubscription from promotional emails
• Technical logs and security data: Automatically deleted after 12 months unless required for active investigations

When you request account deletion, we remove your personal information within 30 days. Some data may be retained in anonymized form for educational research and platform improvement purposes.

International Data Transfers

While our primary operations are based in Vietnam, some of our technology partners operate globally. We ensure that any international data transfers meet Vietnamese privacy standards and include appropriate safeguards.

When your data is processed outside Vietnam, we use standard contractual clauses and require our partners to maintain equivalent levels of data protection. You can request specific details about data transfer locations and safeguards by contacting us.

Cookies and Tracking Technologies

Our platform uses cookies to enhance your learning experience and remember your preferences. You have control over how cookies are used on your device.

Types of Cookies We Use

• Essential cookies that enable core platform functionality like login and course navigation
• Performance cookies that help us understand which courses and features are most valuable
• Functionality cookies that remember your language preferences and customization settings
• Analytics cookies that provide insights into learning patterns and platform usage

You can manage cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality. Our cookie settings page provides detailed control over non-essential cookies.

Changes to This Privacy Policy

We update this privacy policy periodically to reflect changes in our practices or Vietnamese privacy regulations. When significant changes occur, we notify all users through email and platform announcements.

Minor updates, such as clarifications or contact information changes, are posted on this page with an updated revision date. We encourage you to review this policy quarterly to stay informed about how we protect your information.